Comments on: Workers Involvement – A Case Study from Air Catering http://www.davidsudjiman.info/2006/02/27/workers-involvement-a-case-study-from-air-catering/?utm_source=rss&utm_medium=rss&utm_campaign=workers-involvement-a-case-study-from-air-catering “Being different is hard, but not being different is harder.” Tue, 24 Jan 2012 14:27:13 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Chicwithtamborine http://www.davidsudjiman.info/2006/02/27/workers-involvement-a-case-study-from-air-catering/comment-page-1/#comment-208 Chicwithtamborine Sun, 26 Mar 2006 18:24:52 +0000 http://www.davidsudjiman.info/?p=76#comment-208 Interesting. Have you ever heard of Participatory Design? Rooted in Scandinavia, designers of complex IT system share the same insights: designing involving users, who in most cases are workers. Some references: Bjerknes, G., Ehn, P., Kyng M. (eds.) (1987) Computers and Democracy: A Scandinavia Challenge, Gower Press, Brookfield, VT. Greenbaum J., Kyng, M., (eds.), (1991) Design at Work, Hillsdale, NJ: Lawrence Erlbaum Associates. Larsson, A. (2003) Making sense of collaboration: the challenge of thinking together in global design teams, Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work, pages 153-160, ACM Press. Muller, M., Blomberg, J., Carter, K., Dykstra, E., Madsen, K. H., Greenbaum, J. (1991), Participatory Design in Britain and North America: responses to the "Scandinavian Challenge", Proceedings of the SIGCHI conference on Human factors in computing systems: Reaching through technology, ACM Press, March 1991. Suchman, L. (1988) Designing with the user (a review of ÒComputers and Democracy: A Scandinavia ChallengeÓ, Bjerknes, Ehn, Kyng (eds.)), In ACM transactions on Office Information Systems, Vol. 6, No 2, April 1988, pages 173-183. Spinuzzi, C., (2002), A Scandinavian Challenge, a US Response: Methodological Assumptions in Scandinavian and US Prototyping Approaches, In Proceedings of the 20th annual international conference on Computer documentation, ACM Press, October 2002. Interesting. Have you ever heard of Participatory Design?
Rooted in Scandinavia, designers of complex IT system share the same insights: designing involving users, who in most cases are workers. Some references:

Bjerknes, G., Ehn, P., Kyng M. (eds.) (1987) Computers and Democracy: A Scandinavia Challenge, Gower Press, Brookfield, VT.

Greenbaum J., Kyng, M., (eds.), (1991) Design at Work, Hillsdale, NJ: Lawrence Erlbaum Associates.

Larsson, A. (2003) Making sense of collaboration: the challenge of thinking together in global design teams, Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work, pages 153-160, ACM Press.

Muller, M., Blomberg, J., Carter, K., Dykstra, E., Madsen, K. H., Greenbaum, J. (1991), Participatory Design in Britain and North America: responses to the “Scandinavian Challenge”, Proceedings of the SIGCHI conference on Human factors in computing systems: Reaching through technology, ACM Press, March 1991.

Suchman, L. (1988) Designing with the user (a review of ÒComputers and Democracy: A Scandinavia ChallengeÓ, Bjerknes, Ehn, Kyng (eds.)), In ACM transactions on Office Information Systems, Vol. 6, No 2, April 1988, pages 173-183.

Spinuzzi, C., (2002), A Scandinavian Challenge, a US Response: Methodological Assumptions in Scandinavian and US Prototyping Approaches, In Proceedings of the 20th annual international conference on Computer documentation, ACM Press, October 2002.

]]> By: BARRY http://www.davidsudjiman.info/2006/02/27/workers-involvement-a-case-study-from-air-catering/comment-page-1/#comment-113 BARRY Sun, 26 Feb 2006 15:38:43 +0000 http://www.davidsudjiman.info/?p=76#comment-113 Although it is important to gauge employees' involvement, may be one of the most rewarding experience for both employer and employee that can lead to growth to its bottom line, but it is the most ignored strategy many big companies done their practices. Although it is important to gauge employees’ involvement, may be one of the most rewarding experience for both employer and employee that can lead to growth to its bottom line, but it is the most ignored strategy many big companies done their practices.

]]>