Cost and Lost ratio?

by David Sudjiman ~ December 14th, 2006. Filed under: Catharsis.

A network circuit was down for about 4 hours and when I asked Telstra to provide the reason for outage, here’s what I’ve got.

  • Telstra did see a node down alarm during that time.
  • No fault found as no further investigation was done. This was because the link had gone down only under 400 minutes and currently up. Telstra was not obliged to fix it as the ratio between cost and lost was not acceptable from Telstra point of view

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